Who the agreement is between
NoorVerse Connect LLC and the center that subscribes. A center's staff and the families it invites use the product under that center's account; they are not separate customers of ours.
Terms of service
There are no terms yet
That is an unusual thing for a page called “Terms” to say, so here is the whole position in one paragraph: no center can subscribe to CubbyLoop today, no account can be created, and no agreement is in force between anybody. Writing a terms of service before there is a service, and before a lawyer has read it, would be theatre.
Why this page is empty on purpose
A terms of service is the document a center would be held to on its worst day. Generating one from a template, with the wrong company name and clauses about a product that does not exist, is worse than having none: it reads as though somebody checked, and nobody did.
It also cannot be written honestly yet. Terms describe a service — its availability, its limits, what happens when it fails — and CubbyLoop is not yet a service a center can rely on. The where the product is page is the current, accurate account of that.
What the real document will have to cover
Published here now so the eventual document can be checked against it rather than skimmed.
What the subscription buys, and what it does not
Access to the product as it exists, plan limits, trial length, renewal, cancellation and what happens to a center's records afterwards. Not a warranty that the software is fit for a particular regulatory obligation.
Who owns the records
The center's records belong to the center. We need a narrow licence to host and process them in order to run the service, and nothing wider than that.
Acceptable use, suspension and termination
What would cause an account to be suspended, how much notice there is, and how a center gets its data out when it leaves.
Availability, support and changes to the product
What we actually commit to, in numbers we can measure. There is no uptime figure today because there is no production traffic to measure one from, and we are not going to invent one.
Liability, indemnity and governing law
The part that most needs qualified review, and the part we are least willing to copy from a template.
Payment terms
Billing cycle, taxes, failed payments and the dunning grace period. The prices themselves are already published on the pricing page.
A data-processing agreement and a subprocessor list
Separate documents, naming every service that would touch a center's records, so a center can see the whole chain before it signs anything.
Independent of the wording
What is already settled
These are product decisions, not drafting decisions. They are built into what CubbyLoop does and does not have a field for, and a lawyer's comments will not change them.
- CubbyLoop will not hold or route a family's tuition money.
- A center's records are exportable, and leaving will not be made difficult.
- Nothing in a center's records is sold, shared with advertisers, or used to profile anybody.
- No certification is claimed about licensing, ratios, safety, or any regulatory scheme.
- A pickup is recorded, never “verified” — the center performs its own identity check.
They are stated here as what we intend and have built towards. They become contractual when they appear in a reviewed document — not before, and we are not going to blur that.
What exists in the meantime
The privacy boundaries page is the closest thing to a commitment we can honestly make today: it describes what the product has no field for, which is a stronger protection than a sentence promising care. It is also clearly marked as not being a privacy policy.
If you are evaluating CubbyLoop for a real center and need to see the documents before you would consider it, write to us and say so. It is useful for us to know which clauses a center actually reads.
Last updated 14 October 2026. This page will be replaced by a reviewed document, with its own effective date and version history, before any center is asked to agree to anything.
Hold us to the empty page
If this page is still a placeholder when someone asks you to sign up, something has gone wrong. Sign-up does not open before the documents do.
Writing to us starts an email to support@cubbyloop.com. There is no form on this site and nothing is collected by this page.